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I bought Salesforce, the best CRM. And now what?
In the world of business sales, Salesforce has become a must-have tool for any sales team of a certain size. Salesforce has been the number 1 CRM for years. However, this blessing can turn into a financial curse if not handled properly. Many companies find themselves in a seemingly insurmountable dilemma: how to improve and optimize Salesforce without leaving the company's coffers empty? Do I really need to spend so much time, money, and effort making Salesforce useful to my sales team?
The illusion of basic implementation
For many companies, the idea of implementing Salesforce means rising to the top when it comes to technology for the sales team. However, this apparent simplicity can lead to a significant decrease in the productivity of the commercial team. Basic functions often don't adapt to the complexities of a specific company's sales process, which can result in a discouraging user experience and a loss of valuable sales opportunities.
What should be a gift for the commercial turns into a nightmare. But how is that possible? We're giving the commercial the best of the best and they still don't want to use it!
Salesforce can be a great ally for a sales team or the biggest enemy. And the thing is that a Salesforce Out of the box, without any customization or adaptation to the sales process of each company, it can seriously interfere with the productivity of the sales team.
The dilemma of personalized development and external consulting
Customizing Salesforce through own developments and hiring specialized consultants may seem like the logical solution. However, this route is fraught with financial obstacles. The costs associated with custom development and consulting can add up quickly, leaving companies with exhausted budgets and no guarantee of tangible results. In addition, long lead times and potential integration issues can cause significant disruption to business operations, leading to additional loss of revenue.
A Sensible Perspective: Finding a Balance
So what's the solution? The key is to find a balance between personalization and economy. It's critical to recognize that not all companies require extensive customization of Salesforce. Many organizations can greatly benefit from the basic features of Salesforce, but they need to find intelligent solutions to adapt the platform to their specific needs without breaking the bank.
The Sensible Alternative: Evaluating Additional Tools
Instead of investing large sums of money in custom developments and expensive consulting, companies can explore additional tools that integrate effectively with Salesforce. These tools, such as Harmonix AI, offer additional functionality that can be adapted to a company's sales processes without the high costs associated with custom development. In addition, these solutions are designed to be intuitive and easy to implement, significantly reducing downtime and ensuring a smooth transition for the sales team.
Note: It's important to note that there are tools that integrate with Salesforce at the data level, but They take the user out of Salesforce. Be careful with additional tools that make Salesforce obsolete. That's why Harmonix AI is designed to: work on top of Salesforce, encouraging better use of Salesforce.
Conclusion: A Prudent Strategy for Optimizing Salesforce
Optimizing Salesforce for sales teams shouldn't be a daunting financial task. By finding a sensible balance between the basic functionality of Salesforce and additional efficient tools, companies can improve the productivity of their sales team without going over their budget. The key lies in carefully evaluating the specific needs of the company and in choosing solutions that offer the maximum value at the lowest possible cost. This way, companies can take full advantage of the powerful Salesforce platform without falling into the trap of overspending and long deadlines. Ultimately, a prudent strategy is the key to unlocking the full potential of Salesforce and leading sales teams to sustainable success.








