Smart
Omnichannel
Communicate through any channel, apply AI to understand what’s happening in real time and take action with AI agents — all without leaving your CRM/ERP.

They trust us






Why add Harmonix to your CRM
our main functionalities
Omnichannel with AI: More Data, Higher Productivity

Artificial Intelligence
The content in your communications gives AI agents the context to act autonomously across voice, messaging, and email.

Smart Communications Hub
Smart, contextual messaging to deliver better service and automate actions — from answering inquiries to sending documents or reminders.

WhatsApp & SMS Messaging
Stop manually entering information into your CRM or management tools. Every call, email, WhatsApp message, or meeting is automatically logged — complete with its content.

More data, less manual entry
No more typing notes into CRMs or systems. Every call, email, WhatsApp message, or meeting is automatically logged with its content.

Increased Productivity
With Harmonix, users do more in less time. Click-to-communicate, automatic summaries, prioritized tasks, and AI assistants cut down on manual work.

Smart, contextual email editor: suggests content, tone and structure based on the agent’s goal and the real conversation.

Automations
Custom AI campaigns and agents execute admin or follow-up tasks with zero human intervention — from document delivery to meeting scheduling.

Scheduling
Meetings and calendars managed directly in Harmonix, always with context and without friction.

Unified inbox
A single inbox for all channels: calls, WhatsApps, SMS, emails… Everything centralized in a single workflow.
The Harmonix effect
The Harmonix effect is immediate. Whether used by the sales team or service agents. More productivity, more activity, higher quality.

32%
Growth in sales activity per seller
26%
Improved data collection
8h
Weekly time savings on registration tasks
22%
Increase in sales after three months
Higher productivity
+
More activity
+
Higher relevance
=
More revenue, less tasks

26%
Increase in cases managed by each agent
22%
Increase in cases managed by each agent
4.8/5
Customer Satisfaction - 1.6 pts improvement
32%
Data augmentation in your CRM
Higher productivity
+
Higher productivity
+
Higher productivity
=
More revenue, less tasks
Who is Harmonix for?
B2C Sales
Perfect for teams handling large volumes of leads in sectors like insurance, travel, real estate, automotive or telecoms. All interactions —phone, WhatsApp, email— centralized and enriched with AI.
"Now it’s much easier to follow up on thousands of leads without losing context. Everything gets logged automatically.”

Professional Services
Ideal for law firms, financial advisory, and consulting — where relationships are deep and context is everything. Harmonix lets you understand what’s happening with each client, detect opportunities, and share team best practices.
“We now have total visibility into every client conversation. We can deeply understand each client, anticipate needs, and share insights across teams.”

We keep your data safe
Our solution works natively with Salesforce, Dynamics, LinkedIn and WhatsApp, avoiding the risks involved in synchronizing data with external databases. Harmonix is ISO 27001 certified and complies with GDPR and CCPA regulations, ensuring the highest standards of security and information protection.


