YOUR CRM MADE FOR THE USER
Because your CRM should be as brilliant as your team
Harmonix makes your CRM wonderful for the user: their best ally, their favorite business system. No big projects.
More productivity
4 problems solved with Harmonix and 1 great opportunity
Non-integrated communication channels
The activity is not recorded in the CRM. The user is forced to change channels (telephone, email, Whatsapp, LinkedIn...) constantly to communicate with the customer.
Lack of quality data
The CRM has no relevant information. Making decisions based on data is very difficult True valuable information is found in communications with customers and this is often not recorded.
Low productivity
Productivity can be greatly improved. Teams spend too much time on data logging tasks. Not all activities (calls, emails, WhatsApp) are automatically recorded.
Constant investments in CRM developments
Companies invest too much in consulting and development teams for Salesforce, Dynamics, or other CRMs. In addition, the improvements take a long time and the results are unsatisfactory.
Opportunity
The Artificial Intelligence that your company needs
With all communication channels digitized and all recorded interactions, Harmonix has the context to do magic with GenAI. Your CRM with more data than ever and your most productive team.
What options are there to improve my current CRM?
Tiempo
Development projects take a long time and are often delayed.
Coste
It is usually a 'bottomless pit' of resources. More and more hours and more and more expensive.
Maintenance
The complexity of some CRMs can turn their maintenance into a nightmare, becoming like a self-development tool, with all that that implies.
Insufficient results
Development using each CRM's own administration tools has major limitations.
Exit the CRM
So much investment and effort when leaving the CRM generates considerable resistance.
Add more systems
Training costs and efficiency problems increase as more systems are added.
Long and complex start-up
It involves integrations, team training and security reviews.
The 'only source of truth' is lost
Integrations are never 100% reliable.
Abandoning CRM for a new contact center
No integration project required
It requires neither a maintenance nor an integration project.
Your CRM as the only source of truth
Neither the data nor the users change.
Immediate installation
Everything your sales and customer service team needs.
Data Security
A single license and installation and one month. No consulting costs.
Harmonix
It's an application that improves your CRM from the inside, making it easier, faster, more powerful and intelligent.
How does it work?
Harmonix is installed on top of your current system (CRM/ERP). Integrated communication channels, task management, AI, and more.
All your channels in your CRM
Harmonix simply adds two panels to your CRM interface, uniting all your sales channels in one place.
Increase the productivity of sales and customer service teams by 50%
Accelerate the training of new sellers by up to 80%
Guarantees 95% consistency of data and business processes
Immediate installation: no integration project or need for maintenance
Users and data entirely in the CRM.
Easy task management
Tasks are no longer lost between papers or other applications. Every user knows what to do and when. Contacts, accounts, opportunities, case, everything organized so that nothing is forgotten.
Tasks to be performed that can be created automatically using tracking cadences.
Inbound activities that include calls or messages.
Scheduled activities such as automated emails and other tasks.
Agenda, with calls and meetings.
Navigation bar and action
Tasks are no longer lost between papers or other applications. Every user knows what to do and when. Contacts, accounts, opportunities, case, everything organized so that nothing is forgotten.
Navigation and detail view, both of contacts, accounts and cases and of historical activities.
Radically multiply your team's productivity thanks to GenAI. Automatic CRM report, task suggestion and follow-up emails and much more.
Availability management system to facilitate the task of scheduling meetings and calls.
They trust us
